Frequently Asked Questions

Will I have to pay for Physiotherapy treatment?

Yes, there will be a charge for your treatment. If the injury is covered by ACC due to an accident you will have to pay a co-payment, as ACC no longer pays the full price of treatments. If ACC declines your claim then you will have to pay the full cost of the treatment. There may be additional charges for equipment such as acupuncture needles, strapping or materials.

Do you treat ACC patients?

Yes, Hutt Physiotherapy Centre is an ACC Accredited Service Provider.

Do I need a referral from my doctor?

No. You can contact us directly to make an appointment and we can apply to ACC to get your injury covered if required.

We welcome referrals from doctors or specialists also.

Is your clinic wheelchair accessible?

Yes, and there is a disability park outside the main entrance.

What if I can't make my appointment?

Please call and let us know as soon as possible if you are unable to attend your appointment. There may be a late cancellation fee of $25 if you cancel on the day.

Can the Physiotherapist prescribe medication?

No, Physiotherapists are not allowed to prescribe medication.  Please contact your Doctor or Pharmacist to discuss issues regarding medication.